The next generation of HOT-N-READY® is here as Little Caesars, the pizza chain known for the $5 HOT-N-READY pepperoni pizza, has completed the installation of its proprietary Pizza Portal™ pickup in nearly all of its U.S. stores*. Little Caesars breakthrough Pizza Portal pickup is the FIRST heated, self-service mobile order pickup station in the restaurant industry. The company has combined the convenience of mobile ordering and pre-payment with heated self-service pickup to create an entirely new experience for customers, proving once again that Little Caesars will stop at no end to innovate to always offer value, convenience, and quality for its customers.
“We are constantly striving to enhance the guest experience for all customers no matter how they choose to access Little Caesars,” said David Scrivano, President and CEO of Little Caesars. “We remain deeply committed to our core pillars of value, convenience, and quality, and are continually researching to understand what customers want, both now and in the future. We’re using our Pizza Portal pickup and mobile app to expand our offerings, as well as evolve our business model in an increasingly diverse and digital marketplace.”
Following a successful nationwide rollout, the mobile app and Pizza Portal pickup are emerging as the easiest way for Little Caesars customers to order ahead, then pay and pick up their purchases – providing busy customers with an alternative way to get their favorite menu items. Customers can choose their favorite menu item or create their own pizza via the “custom pizza builder” on the Little Caesars mobile app, where they also pre-pay. The app will notify customers when the order is ready. When customers arrive at the store, their order is ready for them to pick up. They bypass the counter and go directly to the Pizza Portal pickup and input a 3-digit pin or scan a QR code. Then, the door on the secured compartment opens, and they take their hot, fresh order. It’s that simple.
The Little Caesars mobile app is built with pizza-loving customers in mind. Most recently, Touch ID/FINGERPRINT and Face ID login functionality have been added. Other app features include:
- Mobile payment, including Apple Pay® for iOS users.
- Store locator that automatically detects the closest store to you and allows search.
- “Custom pizza builder”: an interactive drag and drop experience. Users “make” their pizza by choosing from any available crust, then dragging and dropping their choice of toppings on to the pizza. Toppings can be place on the entire pizza, or half.
- Order scheduling: Orders can be placed up to six days in advance.
- User-friendly, clean interface and minimal clicks per transaction.
- Save favorites for quick ordering later.
The Pizza Portal pickup’s proprietary technology has been co-developed with Apex Supply Chain Technologies®, the world’s leading provider of automated dispensing system, exclusively for Little Caesars.
*Pizza Portal pickup and the Little Caesars Mobile App are available in participating U.S. locations
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries
SOURCE Little Caesars