CONSHOHOCKEN, Pa. /PRNewswire/ — David’s Bridal, the nation’s leading bridal and special occasion authority, has been recognized as one of Newsweek’s America’s Best Retailers of 2022 in the bridal retail category. This renowned award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.
Newsweek and Statista’s methodology ensures the highest quality and validity of rankings. These results are based on evaluations from an independent survey of 150,000 customers who have shopped at the retail stores in-person over the past three years. The final assessment and rankings were based on the likelihood of recommendation and five evaluation criteria: Products, Customer Service, Atmosphere, Accessibility, and Shop Layout.
“We are focused on continuing to expand and enhance our customers’ shopping experience,” said Jim Marcum, Chief Executive Office of David’s Bridal. “Serving her is what we do, and we are committed to offering the highest quality customer service for every single customer. From the moment she visits our site for inspiration and guidance to the day she finds her dream dress and rings the bell in stores, we are dream makers and we will stop at nothing to ensure her experience is magical.”
David’s Bridal has responded to the evolving needs of the modern bride by offering unparalleled customer service and the most expansive product offerings in the industry, resulting in world class Net Promoter Scores month over month. Vowing to walk alongside her throughout the entire planning experience, David’s has unveiled innovative solutions to enhance the customer shopping journey, both in-store and online. In the past year alone, David’s launched Guaranteed in Stock Bridesmaids collection, a comprehensive mobile planning app, 24/7 customer service, a first-of-its-kind loyalty program, Diamond Loyalty with member pricing, and announced the asset acquisitions of premier online wedding destinations, Forever Bride and Anomalie to better serve its customer at every touchpoint and continue to rapidly disrupt the bridal and special event space.
About David’s Bridal
With 70 years of experience dressing customers for all of life’s special occasions, David’s Bridal is built on the idea everyone deserves to have the attire of their dreams regardless of style preference, shape, size, or budget. We believe in: CELEBRATING all life’s magical moments, INNOVATING so we are always serving her, PERSONALIZING everything so it’s all done her way, DESIGNING the most luxurious dresses, and finally, KINDNESS – so she doesn’t have to worry about anything. It is our mission to help anyone and everyone find the look that will allow them to be the best, most genuine version of themselves on their wedding day or any special occasion. David’s Bridal is dedicated to helping each customer, with the assistance of online planning tools and resources powered by Blueprint Registry and Rustic Wedding Chic, and Forever Bride, knowledgeable stylists, and expert alteration artisans who will guide them through the entire purchasing journey. With more than 300 stores located across the US, Canada, UK, and franchise locations in Mexico, we offer the convenience of one-stop shopping for every magical event in her life including weddings, Quinceañera, graduations, prom, communions, or simply making the world her runway and beyond. Additionally, David’s recently launched #frontlinefierce Philanthropy Program dedicated to amplifying the heroism, fearlessness, and bravery of those who serve others in their community. To learn more about David’s Bridal, visit www.DavidsBridal.com, download the Planning App, and connect on social media through Instagram, YouTube, Pinterest, Facebook, Twitter, TikTok, and LinkedIn.
SOURCE David’s Bridal, Inc.
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