Hyundai Accent and Tucson Win AutoPacific’s Annual Vehicle Satisfaction Awards

The Hyundai Accent and the Hyundai Tucson have been named the winners of AutoPacific’s annual Vehicle Satisfaction Research studies, respectively earning first place awards in the Best In Class Economy Car and Best In Class Compact Crossover Sport Utility Vehicle categories. These awards are based on owner input concerning 32 attributes that are important to them and how satisfied they are with each of those attributes.

Each year AutoPacific analyzes the results of its New Vehicle Satisfaction Survey and identifies the top performing vehicles by concentrating on reliability, quality and owner satisfaction data. To date, AutoPacific has conducted over 300 vehicle product clinics and 4,000 focus groups throughout the U.S. and internationally, including numerous additional proprietary studies with domestic, European and Asian clients covering the automotive industry.

“Customer satisfaction is central to everything we do, and this recognition from Hyundai owners through third-party industry leader AutoPacific affirms our commitment,” said John Simmons, senior group manager, Product Planning, Hyundai Motor America.

For the 2020 model year, Accent features a new Smartstream G1.6 Dual Port Injection (DPI) engine and a Smartstream Intelligent Variable Transmission (IVT), increasing Accent’s EPA estimated fuel economy considerably from 2019. The popular CUV, Tucson, has refreshed its palette of exterior colors in 2020 and repackaged content for enhanced customer value.


Hyundai Motor America
At Hyundai Motor America, we believe everyone deserves better. From the way we design and build our cars to the way we treat the people who drive them, making things better is at the heart of everything we do. Hyundai’s technology-rich product lineup of cars, SUVs and alternative-powered electric and fuel cell vehicles is backed by Hyundai Assurance—our promise to create a better experience for customers. Hyundai vehicles are sold and serviced through more than 830 dealerships nationwide and nearly half of those sold in the U.S. are built at Hyundai Motor Manufacturing Alabama. Hyundai Motor America is headquartered in Fountain Valley, California, and is a subsidiary of Hyundai Motor Company of Korea.

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AutoPacific is a future-oriented automotive marketing research and product-consulting firm. Every year AutoPacific publishes a wide variety of syndicated studies on the automotive industry. The firm also conducts extensive proprietary research and consulting for auto manufacturers, distributors, marketers and suppliers worldwide. Company headquarters are in North Tustin, California, with an affiliate office in the Detroit area. Additional information about AutoPacific and the Vehicle Satisfaction Awards can be found on AutoPacific’s websites: and


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